Presentation
1. VERBAL COMMUNICATION
Verbal communication seems like the most obvious of the different types of communication. It utilizes the spoken word, either face-to-face or remotely. Verbal communication is essential to most interactions, but there are other nonverbal cues that help provide additional context to the words themselves. Pairing nonverbal communication with the spoken word provides a more nuanced message.
2. NONVERBAL CUES SPEAK VOLUMES
Nonverbal communication provides some insight into a speaker’s word choice. Sarcasm, complacency, deception or genuineness occur within nonverbal communication. These things are often communicated through facial expressions, hand gestures, posture and even appearance, all of which can convey something about the speaker. For instance, a disheveled speaker with wrinkled clothes and poor posture would communicate a lack of confidence or expertise. A speaker with a nice suit, who stood up straight and spoke clearly, may appear more serious or knowledgeable.
3. VISUAL COMMUNICATION
Visual types of communication include signs, maps or drawings as well as color or graphic design. These typically reinforce verbal communication, and they help to make a point. Visual aids can help a speaker remember important topics, give the audience something to look at, and generally help convey the message being presented.
1.Tourism depends heavily on communication, either to communicate the attraction, or to communicate between companies, among other factors. In technological and media terms, tourism communication takes place in various forms, either by printed media, television, radio, Internet, among others. By varying the media and the technological devices, the localities / attractions can be communicated to the different visitors/tourists.
2.This concept is based on three main modes of communication: (a) interpersonal face-to-face interactions among tourists and inhabitants, citizens and immigrants within a physical and social destination place; (b) classical mediated communication , undertaken by tourists through tourism institutions (tourism central or local offices), tourism organizations (tourism agencies) and via mass media e.g. newspapers, television; (c) digital media , for instance tourism sites and social networks and, recently, digital mobile media. Mobile devices are the main tool that contribute to the emergence of both the so-called electronic and internet-based e-tourism and the more mobile oriented m-tourism .
A good communication is very important in being able to sell a tourism offer and keep your clients and make them loyal. That is why tourism agents should always communicate with their clients, even when they are not traveling, by sending them offers by email of fax, or even call them or send them texts.
Effective communication is a two-way process that requires the management to listen to their employee’s ideas and views. If the management does all the talking and they just order them to do things, then the staff tend to become inactive and slow.